Our frequently asked questions

What fabrics do you use?

We use 100% Bamboo Lyocell, 100% Bamboo Viscose and 100% cotton. They are all certified organic fabrics.

Does Bamboo shrink?

Bamboo fabric is known for its natural softness and eco-friendly properties, but like many natural fibers, it can experience some shrinkage when washed. We have made every effort to pre-shrink our bamboo products during the manufacturing process to minimize this effect. However, it is common for slight shrinkage to occur after the first few washes due to the inherent nature of bamboo fibers. To reduce shrinkage, we recommend following the care instructions provided for best results. Our sets are all designed as relaxed fit, however if you prefer anoversizedfit, we recommend sizing up.

What is the benefits of bamboo sleepwear?

There are many benefits to sleeping in organic bamboo sleepwear. Not only is it soft and smooth to touch and incredibly comfortable to sleep in, it is a sustainable resource, eco-friendly, naturally antibacterial, breathable, thermal regulating, hypo allergenic and durable.

Where are your products made?

Chilli & Charli is designed in Australia and made in China. We’ve sampled multiple suppliers around the world, and have partnered with a small, considered factory in China who are highly experienced and specialise in high quality bamboo production.

What is OEKO-Tex Standard 100? 

OEKO-TEX® STANDARD 100 is a label for textiles tested for harmful substances. It sets the benchmark for textile safety, from yarn to finished product. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances. 
For more information, visit https://www.oeko-tex.com/en/our-standards/oeko-tex-standard-100

What is the wash care? 

Your sleepwear sets are already pre-washed however, we recommend giving them a quick wash before your very first wear to get the best results for ultimate comfort! 
Cotton wash care. 
Machine wash max 40°C. Do not bleach. Warm iron max 150°C. Do not dry clean. Tumble dry low settings. Line dry.  
Bamboo Lyocell and Viscose. 
Machine wash cold with like colours and non-snag items. Gentle cycle. No fabric softener. Do not bleach. Line dry or low heat tumble dry, remove immediately. Low iron if needed. 

Why are there only four sizes? 

Our sizing is a relaxed fit designed to fit more than just three ranges of typical sizing. Refer to our sizing section for more details on all our sets and recommended sizing for you here!

We are planning to increase our size range soon so keep checking back for more sizes.

When will you ship? 

We ship your items daily Monday - Friday. All orders over the weekend will be shipped the following Monday

Do you have afterpay? 

We sure do! Use afterpay at the check-out as usual.  

Is your packaging compostable? 

Yes! Our bags, labels and paper wrapping is all certified home compostable.